Frequently Asked Questions – GRIT Outdoor Furniture

Find answers to the most common questions about our camping furniture products, wholesale ordering process, customization services, and shipping. Can’t find what you’re looking for? Contact us directly.

Products & Materials

What types of camping furniture do you manufacture?

We manufacture a full range of camping and outdoor furniture including folding chairs (Kermit chairs, moon chairs, director chairs, recliner chairs, beach chairs), folding tables (camping tables, picnic tables, egg roll tables, bar tables, side tables), and accessories like carrying bags and cup holders. All products feature lightweight aluminum or steel frames with durable 600D Oxford fabric.

What materials are used in your camping chairs?

Our camping chairs use premium materials: frames are made from lightweight aluminum alloy (6061-T6) or heavy-duty steel tubes with powder coating. Seat fabrics are 600D Oxford polyester with PVC coating for water resistance. Connectors and joints use reinforced nylon or ABS plastic. All materials pass REACH and CPSIA safety standards.

What is the weight capacity of your camping chairs?

Our camping chairs have varying weight capacities: standard folding chairs support 120kg (265 lbs), heavy-duty models support up to 150kg (330 lbs), director chairs support 130kg (287 lbs), and recliner chairs support 120kg (265 lbs). All chairs are tested to exceed rated capacity by 25% for safety.

What certifications do your products have?

Our products carry multiple certifications including ISO 9001 for quality management, BSCI for social compliance, EN585 for camping furniture safety standards, REACH for chemical safety, and CPSIA compliance for the US market. We can provide additional certifications upon request for specific markets.

Ordering & Wholesale

What is the minimum order quantity (MOQ) for wholesale orders?

Our standard MOQ is 50 pieces per model for stock items and 100 pieces per model for custom/OEM orders. For trial orders, we can accommodate smaller quantities of 20-30 pieces to help new customers test the market. Contact us for specific MOQ details based on your requirements.

Do you provide product samples before bulk ordering?

Yes, we strongly encourage sample orders before bulk purchasing. Stock samples ship within 3 days and custom samples within 7-10 days. Sample cost varies by product but is typically refundable against your first bulk order. We ship samples via DHL, FedEx, or UPS for fast delivery.

What are your payment terms for wholesale orders?

We accept T/T (bank transfer), L/C at sight, PayPal for small orders, and Western Union. Standard payment terms are 30% deposit upon order confirmation, with 70% balance before shipment. For repeat customers, we can offer more flexible terms including OA 30-60 days.

What is the typical production lead time?

Standard orders (under 500 pieces) typically take 15-25 business days for production. Larger orders of 500-2000 pieces require 25-35 business days. Custom OEM orders with new molds may take 30-45 days. Rush orders can be arranged for urgent requirements at additional cost.

Customization & Services

Do you offer OEM and ODM customization services?

Yes, we provide comprehensive OEM and ODM services. This includes custom logos and labels, personalized packaging design, bespoke color options for frames and fabric, custom product dimensions, and exclusive mold development for unique designs. Our engineering team supports you from concept to mass production.

What packaging options do you offer?

Standard packaging includes individual carry bags with color card inserts, packed in export-grade cartons. We also offer custom packaging options including branded carry bags, custom carton printing, gift box packaging, and palletized shipping for large orders. All packaging is designed to protect products during international transit.

How do you ensure product quality?

We implement a rigorous 5-stage quality control process: incoming material inspection, in-process production checks, pre-assembly verification, finished product testing (including load testing up to 150kg), and final random inspection before packing. Every order receives a detailed QC report with photos.

Shipping & Logistics

What shipping methods do you support?

We support multiple shipping methods: sea freight (FCL and LCL) for cost-effective large orders, air freight for urgent shipments, express delivery (DHL/FedEx/UPS) for samples and small orders, and rail freight for Europe destinations. We provide FOB, CIF, DDP, and DAP shipping terms.

Can you ship directly to Amazon FBA warehouses?

Yes, we have extensive experience shipping to Amazon FBA warehouses worldwide. We handle FBA labeling, carton dimensions compliance, and shipping schedules. We can arrange DDP (Delivered Duty Paid) shipping directly to any FBA warehouse in the US, EU, UK, Japan, and Australia.

Company & Support

Where is your factory located?

Our manufacturing facility is located in Hebei Province, China, approximately 300 kilometers from Tianjin Port. The factory covers over 10,000 square meters with dedicated production lines for chair frames, fabric cutting and sewing, and final assembly. We welcome factory visits by appointment.

How do you handle product warranty and after-sales service?

We provide a 1-year warranty on structural components (frames, joints) and a 6-month warranty on fabric and accessories. Defective items are replaced free of charge in the next order. Our dedicated after-sales team responds within 24 hours and resolves issues within 3-5 business days.